Comprehensive List of Services

Thoughtful care, grounded in dignity—every hour of the day

At The Western Lights Residences, we provide around-the-clock non-medical care designed to support individuals with developmental disabilities in a safe, nurturing, and home-like environment. All services we offer comply with California’s Title 22 regulations for Adult Residential Facilities (ARFs), with select medical services coordinated through licensed third-party providers when needed.

 

Staffing Ratio - 3 clients: 1 DSP / Caregiver

 

Personal Care & Daily Living Assistance (24/7)

• Bathing assistance
• Dressing and grooming
• Toileting and incontinence care
• Mobility assistance, including transfers (bed to chair, etc.)
• Meal setup and feeding support, if needed

Support is tailored to each resident’s abilities and preferences, always provided with gentleness and dignity.

Nutrition & Meal Service

• Three nutritious, home-cooked meals per day
• Morning, afternoon, and evening snacks
• Menus reviewed and approved by a certified dietitian or licensed nutritionist
• Modifications for:
  • Soft or pureed diets
  • Diabetic-friendly meals
  • Culturally or religiously appropriate foods
• Assistance with eating for residents who require support

Medication Management

• Medication reminders
• Assistance with self-administration of medications
• Storage and documentation of medications as required by law

Note: We do not administer injections or IV medications. Residents needing skilled nursing must receive those services via a licensed third-party Home Health or Hospice agency, coordinated through our team.

Housekeeping & Laundry

• Daily tidying of resident rooms
• Weekly (or as needed) full-room cleaning
• Laundry services for personal clothing and bedding
• Sanitization of high-touch areas

Social & Emotional Support

• Daily structured routines
• Therapeutic recreational activities
• Life skills development, based on individual IPP goals
• Quiet time, spiritual care, and sensory regulation

Our staff are trained in trauma-informed care and positive behavior supports for residents with developmental disabilities or behavioral needs.

Health Monitoring & Coordination

• Monitoring for signs of illness or health decline
• Scheduling and accompanying residents to medical appointments (if included in service plan)
• Collaborating with third-party Home Health or Hospice providers
• Maintaining documentation and family/legal representative updates

Safety & Supervision

• 24/7 staff coverage
• Emergency drills and preparedness
• Wander-risk monitoring (as appropriate)
• Fire/smoke alarm systems (per Title 22 and fire marshal regulations)
• Locked medication and chemical storage
• Routine environmental safety checks

Individualized Service Planning

• Person-Centered Individual Service Plans (ISP)
• Regular assessments and updates based on:
  • Preferences and goals
  • Behavior support needs
  • Communication abilities
  • Support level for ADLs
    

Optional Third-Party Services (Contracted & Coordinated)

• Licensed Home Health Nurses
• Certified Hospice Agencies
• Physical, Occupational, and Speech Therapists
• Behavioral specialists
• Dental and podiatry services (when available)

These services are not provided directly by The Western Lights Residences but are arranged through qualified outside providers.

Family Communication & Advocacy

• Regular family updates (phone, email, or in-person)
• Open-door visitation (within house rules and resident preferences)
• Assistance with benefits coordination (e.g., Medi-Cal, SSI, IHSS)
• Support with Regional Center resources and advocacy