Understanding Levels of Care at The Western Lights Residences
We accept residents assessed at Level 3 through Level 6. Below is a guide to what each care level typically involves, including key indicators and support needs. This helps families understand placement criteria, service intensity, and how our team tailors care to each resident’s well-being.
Levels 1 & 2 – Minimal Support (Not Accepted)
Levels 1 and 2 reflect minimal to mild care needs. These individuals are largely independent and may not require structured or continuous supervision. In a licensed Adult Residential Facility (ARF), full-time placement is intended for individuals with measurable impairments, safety risks, or support needs—criteria that Levels 1 and 2 typically do not meet.
Level 3 – Moderate Assistance
Residents at this level are partially independent but need predictable, consistent help to function safely throughout the day. They benefit from structure and caregiver involvement across several tasks, though they do not require 1:1 supervision.
Common indicators include:
– Assistance with at least 2 ADLs (e.g., bathing, dressing, toileting)
– Mild cognitive impairments or task incompletion
– Medication reminders or assistance due to forgetfulness or noncompliance
– Safety supervision to prevent minor risks (e.g., misusing appliances, forgetting hygiene)
– Occasional behavioral redirection or emotional support
– Mostly independent mobility, with standby support as needed
Level 4 – High Assistance
This level supports individuals who need frequent, hands-on help with most daily activities and present with moderate behavioral, cognitive, or physical limitations. Structured supervision is key to prevent decline or injury.
Common indicators include:
– Hands-on help with 3 or more ADLs
– Unsafe medication behavior (e.g., refusal, overuse, confusion)
– Incontinence and full toileting assistance
– Behavioral supervision (e.g., wandering, agitation)
– Help with transfers (bed-to-chair, toilet-to-chair)
– History of falls, noncompliance, or self-neglect
Level 5 – Extensive Care
Level 5 residents are highly dependent and require full assistance across all aspects of daily living. They often have significant medical or behavioral complexities and require continuous oversight.
Common indicators include:
– Total support with all ADLs, including eating and ambulation
– Absent or severely impaired safety awareness
– Use of two-person transfers or mechanical lift equipment
– Severe behaviors managed through a formal plan
– Chronic conditions requiring daily tracking
– Limited ability to communicate or advocate for needs
Note: Increased staff ratios and documentation may be required. Collaboration with nurses or behavioral specialists is common at this level.
Level 6 – Intensive / Hospice Care
This is the highest level of care, provided to residents who are medically fragile, enrolled in hospice, or approaching end-of-life. The focus is on comfort, dignity, and proactive symptom management.
Common indicators include:
– Hospice agency coordination and physician-guided plan of care
– Bed-bound or profoundly limited mobility
– High risk for aspiration, infections, or pressure ulcers
– Advanced pain management with PRN and scheduled medications
– Inconsistent ability to express discomfort or needs
– Complex medication routines (e.g., injectables, opioids)
– 24/7 staff preparedness for urgent medical needs
All care is directed by each resident’s advanced directives and hospice protocols to ensure peace, comfort, and respect in every moment.
Home Features & Services
A peaceful home designed for care, comfort, and dignity.
The Western Lights Residences brings together thoughtful daily support, beautiful shared spaces, safety-focused features, and a warm home-like environment.
Support that feels personal, consistent, and calm.
Care is provided with attention to daily routines, resident comfort, family communication, safety, and quality of life.
Round-the-Clock Care
Residents receive 24-hour care and supervision in a calm, home-like environment.
- Assistance with activities of daily living
- Bathing, grooming, dressing, and mobility support
- Medication administration and management
- Observation, redirection, and routine support
Comfort, Nutrition & Daily Living
Daily living support is designed to feel steady, comfortable, and familiar.
- Three nutritious meals per day
- Snacks and hydration support
- Housekeeping and laundry services
- Calm routines and meaningful daily structure
Health Monitoring & Communication
We support coordination and communication with families and providers.
- Wellness monitoring and family updates
- Support with telehealth or virtual meetings
- Transportation coordination support
- Personalized care communication
Social & Recreational Activities
Activities are shaped around the resident’s interests, ability, and comfort.
- Movies, music, board games, and conversation
- Backyard relaxation and fresh air
- Gentle recreation and supervised outings
- Quiet moments for reading and reflection
Connection & Convenience
The home supports connection with family, providers, and loved ones.
- High-speed Wi-Fi
- Unlimited domestic phone access
- Telehealth support
- Virtual family meeting support
Home-Like Support
Every service is delivered in a setting that feels residential, thoughtful, and dignified.
- Personalized routines
- Calm tone and respectful assistance
- Clean, organized spaces
- Comfort-focused environment
Beautiful spaces with purpose.
Every area of the home is designed to support comfort, dignity, safety, and a sense of belonging.
Comfortable Living & Engaging Spaces
Residents enjoy a spacious entertainment area with an 85-inch smart TV and immersive Bose surround sound for movies, music, and quiet evenings.
Meals, Activities & Daily Connection
This space supports shared meals, activities, board games, quiet conversation, and meaningful daily routines.
Fresh Air, Calm Landscaping & Accessibility
The backyard offers smooth concrete walkways, lush artificial grass, a modern water fountain, decorative rocks, minimalist greenery, and shaded seating.
Shared Comfort with Personal Space
Room 101 is a shared non-ambulatory bedroom designed to balance companionship, comfort, personal space, and supportive daily care.
Companionship, Calm & Daily Support
Room 102 is a shared non-ambulatory bedroom offering a warm, organized setting for rest, routines, and respectful assistance.
A Private Non-Ambulatory Retreat
Room 103 is a private non-ambulatory bedroom designed for residents who benefit from personal space, comfort, quiet rest, and attentive support.
Private Ambulatory Comfort
Room 104 is a private ambulatory bedroom designed for comfort, independence, privacy, and calm daily living.
A home prepared for comfort, security, and peace of mind.
The home includes accessibility-focused features, wellness-focused systems, and safety details designed to support everyday confidence.
ADA-conscious bathroom features, wide hallways, accessible pathways, and thoughtful room layouts.
Fire sprinklers, smoke/fire detection, and safety-focused home design.
Whole-house water purification and alkaline drinking water stations for daily hydration support.
MERV-rated HVAC filtration, industrial-grade air purifiers, and humidifiers for a cleaner indoor environment.
ADT security system and home safety practices designed to support resident and family peace of mind.
Warm lighting, soft bedding, calm colors, comfortable chairs, and thoughtful details throughout the home.
Support for phone calls, telehealth, virtual meetings, and family communication as part of care coordination.
Meals, hygiene, rest, activities, outdoor time, and quiet moments are supported with calm structure.
Care is experienced in the small moments.
From morning routines to evening comfort, our home is shaped around safety, calm, and personal attention.
Morning Support
Gentle assistance with waking, grooming, dressing, breakfast, hydration, and the start of the day.
Comfortable Meals
Nutritious meals and snacks served in a warm, calm, and home-like dining environment.
Activities & Connection
Movies, music, board games, conversation, reading, outdoor time, and meaningful companionship.
Health & Communication
Wellness monitoring, family updates, provider coordination, telehealth support, and routine awareness.
Evening Wind-Down
Comfort checks, personal routines, nighttime supervision, and a calm close to the day.
Experience the home, the spaces, and the feeling for yourself.
Schedule a private tour of The Western Lights Residences and see how thoughtful design, daily care, and a peaceful home environment come together.